Bleach London × Census
How Bleach London reduced Cost Per Acquisition by 20% by improving Facebook Ads targeting
With With Michael Lorenzos (Substack), Head of Ecommerce Growth at Bleach London
With Census sending up-to-date data to their marketing tools, Bleach London can run cross-platform promotions that target exactly the right audience segments, reducing cost per acquisition (CPA) by 20% for their prospecting campaigns.
Stats
Industry: EcommerceHeadquarters:
Company type: B2C, E-Commerce
Team: Growth, Marketing
Use cases: Ad Audiences, Granular Segmentation, Marketing personalization
Featured integrations: BigQuery, Facebook Ads, Klaviyo, Looker
Summary
Bleach London began as the world’s first color-focused salon, based in London. By the start of 2020, it had expanded to several locations and a wholesale business. As in-person businesses slowed down with the start of COVID-19 lockdowns, they expanded again with direct-to-consumer hair color kits. With that shift came the need for a data stack to support the growing DTC business.
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Results
What are the results of using Census and the business impacts on the customer?
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Improved email open rates and conversion with more targeted product recommendations based on purchase history
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Saved a full workday per month by managing audiences in a single place, on top of the warehouse, and syncing them to both Facebook Ads and Klaviyo
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Self-serve data access allows teams to create segments quickly and test performance across different campaigns